Tuna DJ Gear

Weg en Bos 2

2661 DH Bergschenhoek

NL

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

Oh yes! Tuna Knobs are 100% crowdfunded sweetness. Check here for our old campaign page, just for nostalgic reasons of course.

A Tuna Knob is essentially just a knob shaped stylus, so it should work with any current-gen capacitive touchscreen. We tested them on iPad (2g, 3g, Air and Air 2), iPhone (4, 4S, 5, 5S, 6) Samsung Galaxy Tab, HTC One M7, Dell XPS 27 All-in-One Desktop and many others with great results.

No problem! Send an email to us at info@tunadjgear.com so we can talk you through our return policy.

Check this page. As a general rule, the dials in the app need to be larger than 18 mm in diameter and need to expect a rotary signal. This last bit is important, otherwise the dials will register a signal but will behave quite strangely. The default setting differs between application and not all applications allow you to change this setting. As for other apps, if the app expects a signal according to the rule described above, they should work just fine.

Tuna Knobs redirect the electric charge from your hand to your screen and places it at a fixed distance from the axis. We have the technical footprint over here. Any software that wants to be compatible with Tuna Knobs should anticipate a circular signal at this radius. If you are still not sure how to make your app Tuna Knob compatible, check out the apps that already work with Tuna Knobs to see how they do it.

 

We have tracking up to the Dutch border, there the package changes postal service, depending on the country. This does mean that tracking doesn’t work anymore from that point onward. Normally you can expect your Tuna Knobs to arrive in 5 to 15 working days, depending on your local postal service. Sometimes the package gets stuck in customs for no apparent reason. If you have been waiting for longer than the period mentioned above, please send us a message. In the future we might be able to get a proper deal with express shipping services, but right now the prices for trackable global shipping are simply too high..

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